
eCommerce MasterPlan
Claim This Podcastby Chloë Thomas
Podcast Authority
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Podcast Overview
<p>Trying to work out how to acquire more customers? </p><p>Need to improve customer retention? </p><p>Or just looking for some reassurance you’re on the right track? </p><p>That’s what the eCommerce MasterPlan is here for. </p><p>Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing. </p><p>Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from. </p><p>Many of our guests are using Shopify & Klaviyo, but we also have guests using Wix, Bigcommerce, Woocommerce, Omnisend and Magento. So you're sure to find an episode that directly helps YOU.</p><p><br></p><p>Listen for advice on what to do next, the reassurance you’re heading in the right direction and all the inspiration you need to grow your eCommerce business without losing your life in the process!</p>
Language
🇺🇲
Publishing Since
6/12/2015
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Recent Episodes

June 29, 2026
Scaling Impact: How Elvis & Kresse Turned Waste Into a Thriving Regenerative Brand
Host Chloe Tan interviews Kresse Wesling CBE, co-founder of Elvis and Kresse, about building a regenerative brand from waste and creating new revenue streams.

June 22, 2026
Episode 600: 14 eCommerce Mistakes Revealed with Chloe Thomas
Chloe Thomas reveals 14 common eCommerce mistakes, sharing hard-won lessons from over 20 years in business to help listeners avoid costly pitfalls.

June 15, 2026
5 Big Wins You Get with an AI Shopping Assistant
Yaël de Keijzer and Anna Atmis from Doofinder discuss how AI shopping assistants enhance eCommerce product discovery and boost sales through smarter customer experiences.
636 total episodes available with 128 transcripts
Recent guests on eCommerce MasterPlan
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Kresse Wesling
Guest
Yaël de Keijzer
Guest
Anna Atmis
Guest
Latif Hamilton
Guest
Simon Payne
Guest
Steve Willicott
Guest
Hayley Jones
Guest
Roel Schatorjé
Guest
Faye Whitley
Guest
Nathan Rothstein
Guest
Joe Jaques
Guest
Bhavishya Ramchander
Guest
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Frequently asked questions
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- What is eCommerce MasterPlan?
<p>Trying to work out how to acquire more customers? </p><p>Need to improve customer retention? </p><p>Or just looking for some reassurance you’re on the right track? </p><p>That’s what the eCommerce MasterPlan is here for. </p><p>Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing. </p><p>Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from. </p><p>Many of our guests are using Shopify & Klaviyo, but we also have guests using Wix, Bigcommerce, Woocommerce, Omnisend and Magento. So you're sure to find an episode that directly helps YOU.</p><p><br></p><p>Listen for advice on what to do next, the reassurance you’re heading in the right direction and all the inspiration you need to grow your eCommerce business without losing your life in the process!</p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 10 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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