Our mission is to provide education, information and dialogue that will create a supportive environment empowering people to help cats in their community.
*For transcripts of most shows, visit https://www.communitycatspodcast.com/podcast/.

by The Community Cats Podcast

Our mission is to provide education, information and dialogue that will create a supportive environment empowering people to help cats in their community. *For transcripts of most shows, visit https://www.communitycatspodcast.com/podcast/.
Language
🇺🇲
Publishing Since
6/18/2016
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July 28, 2026
<p>This episode is sponsored-in-part by <a href= "https://communitycatscentral.com/maddies" target="_blank" rel= "noopener">Maddie's Fund</a>, <a href= "https://communitycatscentral.com/ocutrap-show" target="_blank" rel="noopener">OcuTrap</a>, and <a href= "https://communitycatscentral.com/community-cat-clinic" target= "_blank" rel="noopener">The Community Cat Clinic</a>.</p> <p>Sandra Cagan spent decades in property management before a milestone birthday and a brief human-interest news story about a New York cat cafe sent her in a new direction. She cold-emailed her county commissioner in Lake County, Florida — "You're gonna think I'm crazy, but this is what I want to do" — and had his support within the hour. The Orlando Cat Cafe opened in September 2016 as Florida's first cat cafe, and this year marks its 10th anniversary alongside the Community Cats Podcast's own.</p> <p>Sandra built it as a business first: a full-service cafe rather than packaged snacks, separate AC and filtration systems to keep the cafe and cat areas from cross-contaminating, and a "sweet spot" of about 28 cats at a time in a 1,000-square-foot play area, refreshed weekly by exclusive shelter partner SPCA Florida. All 489 adoptions facilitated last year sent 100% of the fee straight to SPCA Florida — a public-private model she credits partly to a public administration master's she earned during the pandemic. That same pandemic tested her resolve: Florida ordered the cafe closed, and she kept it shut into late July rather than reopen too soon, paying her staff the whole time. Her advice to other cat cafe owners: keep six months of reserves and treat the business like any other, rather than publicly asking for help with basics like a broken AC unit.</p> <p>Ten years in, Sandra has turned that playbook into the country's first cat cafe franchise: 18 months of groundwork, a 500-plus-page operations manual, a $42,750 initial fee, and total investment of roughly $450,000–$650,000 depending on location. She and her team vet franchisees closely and personally scout a shelter partner in every new market, favoring slow, strategic growth — currently focused on the Southeast — over rapid expansion.</p> <p><strong>Press Play Now For:</strong></p> <ul> <li>How a milestone birthday, a chance news story, and one bold email led to Florida's first cat cafe</li> <li>Why Sandra runs the cat side and the cafe side as two separate legal entities, with 100% of adoption fees going to her shelter partner</li> <li>The financial cushion and mindset that got the Orlando Cat Cafe through a months-long pandemic shutdown without laying off staff</li> <li>What it actually takes to become an Orlando Cat Cafe franchisee — from a 500-page operations manual to the investment range</li> <li>Why the cats do the matchmaking at the cafe, and how that changes the adoption experience</li> </ul> <p><strong>Resources & Links</strong></p> <ul> <li>Orlando Cat Cafe: <a href="https://www.orlandocatcafe.com/" target="_blank" rel= "noopener">https://www.orlandocatcafe.com</a></li> <li>Orlando Cat Cafe Franchise: <a href= "https://www.orlandocatcafefranchise.com/" target="_blank" rel= "noopener">https://www.orlandocatcafefranchise.com</a></li> <li>SPCA Florida: <a href="https://www.spcaflorida.org/" target= "_blank" rel="noopener">https://www.spcaflorida.org</a></li> </ul>

July 21, 2026
Host Stacy LeBaron interviews Debra Magaldi, Director of CatPAWS, about scaling a volunteer-run nonprofit from one alley cat to 700 spay/neuter surgeries annually.

July 14, 2026
Host Stacy LeBaron interviews Gina Fortunato and Kristin Wuhrman about the significant gap in veterinary care for cats, exploring barriers and solutions to improve feline health.
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Debra Magaldi
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Gina Fortunato
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Kristin Wuhrman
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Pallavi Kamath
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Louise Holton
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Debbie Holzer
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Dr Kevin Lynch
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Kristen Petrie
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Mike Phillips
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Dan Rimada
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BJ Adkins
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Angela Ardolino
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Our mission is to provide education, information and dialogue that will create a supportive environment empowering people to help cats in their community.
*For transcripts of most shows, visit https://www.communitycatspodcast.com/podcast/.
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