Frank J. Lopes is the author of “7MS- The 7 Minute Setup” which was recently featured by FORBES in "Top Investments To Make in 2021". Frank is also a highly sought-after Keynote Speaker, Executive Coach, Sales Strategist, and is the President of Strong30 Training Technologies & Vice President of FB Digital and Forrest & Blake Marketing & Advertising- two of the hottest companies serving the Retail Automotive sector. Frank has also been interviewed and quoted in Automotive News, Forbes, Fast Company, INC and other national publications.
The Get More Frank Podcast
Claim This Podcastby Frank J Lopes
4.7(11 reviews)
224 episodes
Updated Weekly
Accepts GuestsHas SponsorsLocation 🇺🇸
Podcast Overview
Frank J. Lopes is the author of “7MS- The 7 Minute Setup” which was recently featured by FORBES in "Top Investments To Make in 2021". Frank is also a highly sought-after Keynote Speaker, Executive Coach, Sales Strategist, and is the President of Strong30 Training Technologies & Vice President of FB Digital and Forrest & Blake Marketing & Advertising- two of the hottest companies serving the Retail Automotive sector. Frank has also been interviewed and quoted in Automotive News, Forbes, Fast Company, INC and other national publications.
Language
🇺🇲
Publishing Since
12/14/2021
1 verified contact email on file for The Get More Frank Podcast
Pitch yourself as a guest, propose sponsorships, or reach out directly to the host.
Recent Episodes
May 27, 2026
Most Valuable Moment: AI in Car Dealerships: Dealer Owners, GMs, and Strong Stores Need to Hear This with Trent Cannon
<p>AI in car dealerships is not just a technology topic. It is a retail automotive execution issue.</p><p>In this Most Valuable Moment from LIVE with Lopes Season 8 Episode 5, Frank J. Lopes and Trent Cannon break down what AI really means for dealer principals, dealership owners, general managers, GSMs, sales managers, BDC managers, internet directors, marketing directors, fixed ops leaders, and anyone operating inside the retail car business.</p><p>The real question is not whether AI will replace every salesperson, BDC agent, or dealership employee.</p><p>The real question is what happens when strong dealerships use AI correctly while average stores keep running the same old broken process.</p><p>Slow lead response.</p><p>Weak dealership BDC follow-up.</p><p>No long-term lead handling process.</p><p>Abandoned digital retailing activity.</p><p>Poor customer communication.</p><p>Missed sold customer follow-up.</p><p>Missed unsold showroom follow-up.</p><p>Missed equity mining opportunities.</p><p>Missed service declined work follow-up.</p><p>Managers still hiding behind “we’ve always done it this way.”</p><p>AI will not magically fix bad operators. It will not repair poor leadership. It will not turn lazy follow-up into a real sales process. It will not make a weak BDC strong by itself.</p><p>But AI can make good operators dangerous.</p><p>Frank and Trent discuss how automotive AI can help car dealerships move faster, work more opportunities, improve dealership BDC workflow, strengthen internet lead handling, support long-term follow-up, reduce abandoned digital retailing activity, improve customer communication, support fixed operations, and create a better dealership experience.</p><p>This episode gets into the part of AI that actually matters to operators:</p><p>How do dealerships use AI without replacing the human side of the business?</p><p>Where should the BDC spend its time?</p><p>What follow-up is getting missed every day?</p><p>How can AI support sold customers, unsold showroom traffic, old leads, equity mining, service declined work, F&I product follow-up, and digital retailing?</p><p>Why will strong stores benefit faster than weak stores?</p><p>This is not a robots-replacing-people conversation.</p><p>This is a dealership management conversation.</p><p>This is a BDC strategy conversation.</p><p>This is a lead handling conversation.</p><p>This is a retail automotive leadership conversation.</p><p>The best dealerships are not looking at AI as a replacement strategy. They are looking at it as an enhancement strategy.</p><p>Better speed.</p><p>Better consistency.</p><p>Better follow-up.</p><p>Better customer communication.</p><p>Better use of the people already inside the store.</p><p>That is why dealer owners and GMs need to pay attention. AI will not save weak stores, but it can make strong stores much harder to compete with.</p><p>This Most Valuable Moment covers:</p><p>AI in car dealerships<br>Automotive AI<br>Retail automotive technology<br>Dealership BDC strategy<br>Internet lead handling<br>Long-term follow-up<br>Digital retailing in car dealerships<br>Abandoned online shoppers<br>Sold customer communication<br>Unsold showroom follow-up<br>Equity mining<br>Service follow-up<br>F&I product follow-up<br>Customer experience<br>Dealership management<br>Fixed operations<br>The future of the car business<br>Why strong dealerships may become harder to beat</p><p>Questions answered in this episode:</p><p>How will AI impact car dealerships?<br>Should car dealers be afraid of artificial intelligence?<br>Will AI replace BDC agents or salespeople?<br>How should dealers use AI in the dealership BDC?<br>Can AI improve dealership lead handling?<br>Can AI help with long-term follow-up?<br>Can AI reduce abandoned digital retailing activity?<br>Can AI support equity mining and service follow-up?<br>How should dealer owners and GMs think about AI?<br>What does AI mean for the future of retail automotive?</p><p>This is the Most Valuable Moment from LIVE with Lopes Season 8 Episode 5 with Trent Cannon, featured on The Get More Frank Podcast.</p><p>Host: Frank J. Lopes<br>Guest: Trent Cannon<br>Series: LIVE with Lopes<br>Podcast: The Get More Frank Podcast<br>Segment: Most Valuable Moment<br>Presented by: CarNow</p>
May 26, 2026
AI in Car Dealerships: Should Dealers Be Terrified? Trent Cannon on Retail Automotive’s Future - LIVE with Lopes on The Get More Frank Podcast
<p>AI in car dealerships is not coming someday. It is already changing retail automotive, dealership BDC strategy, digital retailing, lead handling, customer communication, fixed operations, and the way strong stores compete.</p><p>In this episode of The Get More Frank Podcast, Frank J. Lopes brings LIVE with Lopes Season 8 Episode 5 to the podcast feed with special guest Trent Cannon for a straight dealership conversation about one big question: should car dealers be terrified of AI?</p><p>The answer is not simple fear. The real threat is not artificial intelligence replacing every person inside the dealership. The real threat is what happens when disciplined dealerships use AI correctly while weak stores keep running the same broken process, weak follow-up, slow response times, poor customer communication, and reactive management.</p><p>AI will not magically fix bad operators. It will not repair poor leadership. It will not make a weak BDC strong by itself. It will not turn lazy follow-up into a real sales process.</p><p>But AI can make good operators dangerous.</p><p>Frank and Trent break down how automotive AI can help car dealerships move faster, work more opportunities, improve dealership BDC follow-up, strengthen long-term lead handling, reduce abandoned digital retailing activity, improve customer communication, support fixed operations, and create a better dealership experience.</p><p>This episode covers AI in car dealerships, automotive AI, retail automotive technology, dealership BDC strategy, internet lead handling, long-term follow-up, digital retailing in car dealerships, abandoned online shoppers, sold customer communication, unsold showroom follow-up, equity mining, service declined work follow-up, F&I product follow-up, customer experience, store process, dealership management, fixed operations, and the future of the car business.</p><p>Frank also shares a real dealership example of installing an AI solution for prospecting and long-term follow-up, including shoppers coming into the store asking for the AI by name after texting with it about trading their vehicle.</p><p>The core takeaway: AI should be viewed as an enhancement strategy, not a replacement strategy.</p><p>The best dealerships will use AI to create more speed, focus, consistency, and opportunity. The weakest dealerships will keep hoping the market saves them.</p><p>Frank and Trent also discuss why digital retailing may make a comeback, how AI could reduce abandonment in the online car buying process, and why shoppers may need a better guided experience before they become real showroom opportunities.</p><p>This is not a robots-replacing-people conversation. This is a retail automotive execution conversation.</p><p>Questions answered in this episode:</p><p>How will AI impact car dealerships?<br>Should car dealers be scared of artificial intelligence?<br>Will AI replace dealership BDC agents or salespeople?<br>How can AI improve dealership lead handling?<br>Can AI help with long-term follow-up?<br>Can AI reduce abandoned digital retailing activity?<br>How should dealers use AI in the BDC?<br>How can dealerships use AI for equity mining, service follow-up, and sold customer communication?<br>Why will strong dealerships benefit faster from AI?<br>What does AI mean for the future of retail automotive?</p><p>This episode is for dealer principals, general managers, GSMs, sales managers, BDC managers, internet directors, marketing directors, fixed ops leaders, automotive vendors, and anyone trying to understand how AI will impact the future of the car business.</p><p>The question is not whether AI is coming to retail automotive. It is already here.</p><p>The real question is whether your dealership is going to use AI as a tool for better execution, or ignore it until your competitors are too far ahead.</p><p>Episode: LIVE with Lopes, Season 8 Episode 5<br>Podcast: The Get More Frank Podcast<br>Host: Frank J. Lopes<br>Special Guest: Trent Cannon<br>Presented by: CarNow</p>
April 21, 2026
AI Is Killing Car Dealership Deals: How Bad Deal Sheets, Out-the-Door Quotes, and ChatGPT Are Costing Dealers Sales, Trust, Gross, and Lead Conversion
<p>In this episode of the <strong>Get More Frank Podcast</strong>, Frank Lopes breaks down one of the biggest shifts happening in <strong>retail automotive</strong>, <strong>car sales</strong>, <strong>dealership sales process</strong>, <strong>BDC</strong>, <strong>internet sales</strong>, <strong>variable operations</strong>, and <strong>automotive marketing</strong> right now: <strong>AI is now the third voice in the deal</strong>. That is one of the core arguments throughout the webinar transcript, which explains that today’s car shoppers are using <strong>ChatGPT</strong>, <strong>AI search</strong>, and other AI tools before, during, and after the dealership conversation to evaluate pricing, question fees, compare offers, and decide whether a dealership looks trustworthy. </p><p>If your dealership is still sending weak, vague, cluttered, confusing, or outdated deal sheets, this episode explains why that is becoming a major problem for <strong>car dealerships</strong>, <strong>dealer principals</strong>, <strong>general managers</strong>, <strong>GSMs</strong>, <strong>sales managers</strong>, <strong>BDC managers</strong>, <strong>internet sales managers</strong>, <strong>salespeople</strong>, <strong>BDC reps</strong>, and <strong>automotive marketers</strong>. The presentation repeatedly argues that AI is not creating distrust in the deal, it is exposing distrust that already exists. When the deal sheet looks sketchy, the dealership looks sketchy. </p><p>This episode covers <strong>AI in automotive retail</strong>, <strong>ChatGPT and car buying</strong>, <strong>car dealership deal sheets</strong>, <strong>out-the-door price quotes</strong>, <strong>dealership pricing transparency</strong>, <strong>automotive lead conversion</strong>, <strong>BDC and internet sales process</strong>, <strong>car dealership negotiation</strong>, <strong>customer trust in car sales</strong>, <strong>AI-proof deal sheets</strong>, <strong>dealer marketing</strong>, <strong>digital retailing</strong>, <strong>dealer website pricing</strong>, and <strong>gross profit vs worksheet presentation</strong>.</p><p>Frank walks through how AI reacts when a dealership sends numbers with <strong>missing APR</strong>, <strong>blended rebates</strong>, <strong>unclear fees</strong>, <strong>heavy doc fees</strong>, <strong>undisclosed add-ons</strong>, vague labels, or pricing that does not match what is shown on the dealership’s own website. In the webinar examples, AI flags those issues directly, questions them, and in some cases tells the customer what to say next or when it may be time to walk away. That is a major shift for <strong>car dealership sales</strong>, <strong>internet lead handling</strong>, <strong>BDC follow-up</strong>, <strong>desking</strong>, <strong>negotiation</strong>, and <strong>sales process management</strong>. </p><p>The episode also explains why this is not just a desk problem. It is a full <strong>dealership growth</strong>, <strong>lead handling</strong>, and <strong>marketing conversion</strong> problem. If the dealership spends money on <strong>Google Ads</strong>, <strong>Meta ads</strong>, <strong>third-party leads</strong>, <strong>SEO</strong>, <strong>SEM</strong>, <strong>automotive digital marketing</strong>, <strong>website traffic</strong>, and <strong>lead generation</strong>, but then sends a bad worksheet that kills confidence, marketing did its job and the deal sheet failed. That connection between traffic, trust, transparency, and conversion is a major part of the presentation. </p><p>A big section of this episode is dedicated to what an <strong>AI-proof dealership deal sheet</strong> should actually look like. Frank explains that a better worksheet should read more like a transparent buyer’s order, with clearly separated <strong>selling price, incentives, fees, taxes, and total out-the-door price</strong>. He also shows how adding visible <strong>reputation signals</strong>, <strong>review ratings</strong>, <strong>BBB ratings</strong>, <strong>Presidents Award mentions</strong>, <strong>value-add messaging</strong>, <strong>maintenance benefits</strong>, <strong>roadside assistance</strong>, <strong>loaner vehicles</strong>, and clear language around additional rebates can change how AI interprets the deal and how the customer feels about the store. </p><p>The webinar also cites consumer data used to support the argument that this is already happening now, including the claims that 25% of new-vehicle shoppers used AI tools while shopping, 97% of AI users said AI impacted purchase decisions, and 80% of current car shoppers are open to using AI for research and negotiation tips. </p><p>If you work in <strong>retail automotive</strong>, <strong>car dealership management</strong>, <strong>sales training</strong>, <strong>BDC</strong>, <strong>internet sales</strong>, <strong>dealer marketing</strong>, <strong>digital retailing</strong>, <strong>automotive SEO</strong>, <strong>AI in car sales</strong>, <strong>dealership lead conversion</strong>, or <strong>variable operations</strong>, this episode is a wake-up call.</p><p>This is not future talk. This is happening now.</p>
224 total episodes available
Similar Podcasts
Discover related shows you might enjoy
Deep-dive analytics for The Get More Frank Podcast
Frequently asked questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
- What is The Get More Frank Podcast?
- How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 8 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
Legal Disclaimer
Pod Engine is not affiliated with, endorsed by, or officially connected with any of the podcasts displayed on this platform. We operate independently as a podcast discovery and analytics service.
All podcast artwork, thumbnails, and content displayed on this page are the property of their respective owners and are protected by applicable copyright laws. This includes, but is not limited to, podcast cover art, episode artwork, show descriptions, episode titles, transcripts, audio snippets, and any other content originating from the podcast creators or their licensors.
We display this content under fair use principles and/or implied license for the purpose of podcast discovery, information, and commentary. We make no claim of ownership over any podcast content, artwork, or related materials shown on this platform. All trademarks, service marks, and trade names are the property of their respective owners.
While we strive to ensure all content usage is properly authorized, if you are a rights holder and believe your content is being used inappropriately or without proper authorization, please contact us immediately at hey@podengine.ai for prompt review and appropriate action, which may include content removal or proper attribution.
By accessing and using this platform, you acknowledge and agree to respect all applicable copyright laws and intellectual property rights of content owners. Any unauthorized reproduction, distribution, or commercial use of the content displayed on this platform is strictly prohibited.