The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Hosted by Ryan Hamilton and Colin Shaw · Colin Shaw, Beyond Philosophy LLC
4.8from 64 ratings
- 437
- Episodes
- 102
- Transcribed
- 64
- Ratings
- Daily
- Cadence
- 2018
- First episode
About The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other sense of humor. I come away after each episode with a feeling of joy and feeling a bit smarter". Visit www.BeyondPhilosophy.com
- Publisher
- Colin Shaw, Beyond Philosophy LLC
- Category
- business · business
- Language
- en
- Explicit
- No
- First episode
- 3 Jan 2018
- Latest episode
- 10 Oct 2026
Latest episodes
102 of 437 episodes have a transcript.
10 Oct 2026TRANSCRIPT
The Missing Link in AI That's Quietly Destroying Your Customer Experience
26 Sept 2026TRANSCRIPT
The AI Backlash Is Here — And It's Coming for Your Customer Experience
12 Sept 2026TRANSCRIPT
Are You Making One Of The Most Expensive Mistakes In Customer Experience?
Inside a recent episode
The Missing Link in AI That's Quietly Destroying Your Customer Experience
Published 10 Oct 2026 · Transcript excerpt
[…] So it's not just political bias necessarily, although that seems to be included in there, but it's kind of biases of all kinds. Human biases seem to be recreated in a lot of AIs. In terms of why As far as I understand it, there's kind of two broad sources of bias that enter into these models. Some of it is top-down. So mentioning politically sensitive history, for example, that could be a directive from the people who are programming the AI bots, where they just say, oh, these topics are off-limits, and these are things that we discuss. There's some political bias that seems like is in evidence that way. […]
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See plansWho has been a guest on The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Names identified in recent episode analyses. Showing up to five guests.
- Dan O'Connell
- Forrest Morgeson
- Ben Shaw
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
- Apple Podcasts (US)
- 4.7 / 5
- 48 ratings
- Spotify
- 4.9 / 5
- 16 ratings
Podcast Authority Score: 68 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
- Quality
- 99
- Social presence
- 0
- YouTube
- 0
- Engagement
- 95
Contact The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
- Guest appearances
- Books guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
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Questions about The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Who hosts The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth?
Ryan Hamilton and Colin Shaw host the show. Published by Colin Shaw, Beyond Philosophy LLC.
How often do new episodes come out?
The show publishes daily, based on its RSS feed.
Does The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth take guests?
Yes. Guests have been identified in episode analyses.
Where can I read transcripts?
102 of 437 episodes have a transcript on Pod Engine. Full transcripts are available with a Pod Engine plan.
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