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NACUBO In Brief

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by NACUBO

4.5(8 reviews)

155 episodes

Updated Weekly

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Podcast Overview

What economic trends today will set the stage for the future? How will legislative actions impact student financial aid? What accounting policy or reporting changes are on the horizon? Navigating the business of higher education institutions requires knowledge about a variety of issues—from finance to campus security. In this podcast series, hear colleagues, experts, and industry leaders explore issues, provide best practices, offer solutions to new questions that may not have been asked before, and think through how recent developments will shape their institutions in the months and years ahead.

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11/12/2015

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Engagement77

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Recent Episodes

May 18, 2026

Helping Campuses Navigate What Comes Next

<div>What challenges are higher education business officers facing right now—and where are institutions seeking help? NACUBO's Liz Clark is joined by Ruth Johnston, vice president for consulting, to discuss the growing operational, financial, and strategic pressures campuses are navigating. From budget model changes and procurement reviews to process improvement, athletics, and deferred maintenance, they explore how chief business officers are involved in nearly every aspect of campus operations as institutions grapple with financial pressure, uncertainty, and change. The conversation also highlights how NACUBO Consulting helps campuses strengthen decision-making and turn good ideas into actionable strategies. Tune in for the final episode of the season before NACUBO In Brief returns this September.</div> <div><strong>Additional Resources</strong></div> <ul> <li>Connect with <a href= "https://www.linkedin.com/in/lizlapoltclark/">Liz</a> on LinkedIn</li> <li>Connect with <a href= "https://www.linkedin.com/in/ruthajohnston/">Ruth</a> on LinkedIn</li> <li>Learn more about <a href= "https://www.nacubo.org/Consulting">NACUBO's Consulting</a></li> <li>Check out the <a href= "https://www.nacubo.org/Research/2025-Top-Business-Issues">State of Higher Education: Top 5 Business Issues of 2025</a></li> <li>Check out NACUBO's other podcasts! <ul> <li><a href="https://learn.nacubo.org/career-conversations">Career Conversations</a></li> <li><a href="https://learn.nacubo.org/cbo-speaks">CBO Speaks</a></li> </ul> </li> </ul>

May 4, 2026

Student Success Is Everyone's Work: Advancing Holistic Advising

<div>Holistic advising brings together academic, financial, and personal support to improve student outcomes and retention. NACUBO's Bryan Dickson is joined by Kelli Rainey, senior director for student success initiatives, and Suzanne Lyons, senior consultant at Phase Two Advisory, to explore the critical role business officers play in supporting these efforts strategically. They discuss the cross-functional design behind these practices and how institutions are moving beyond siloed services to scale student-centered models sustainably. The conversation also highlights NACUBO's Student Success Hub, which offers practical tools to help business officers use data to strengthen student success initiatives.</div> <div><strong>Additional Resources</strong></div> <ul> <li>Connect with <a href= "https://www.linkedin.com/in/bryan-dickson-a033aa40/">Bryan</a> on LinkedIn</li> <li>Connect with <a href= "https://www.linkedin.com/in/kellirainey/">Kelli</a> on LinkedIn</li> <li>Connect with <a href= "https://www.linkedin.com/in/suzanne-lyons-phd-msw-4a72aa3/">Suzanne</a> on LinkedIn</li> <li>Check out NACUBO's <a href= "https://nacubostudentsuccess.org/">Student Success Hub</a></li> <li>Learn about <a href="https://www.phasetwoadvisory.com/">Phase Two Advisory</a></li> <li>Read about NACUBO's <a href= "https://www.nacubo.org/Press-Releases/2026/NACUBO-Receives-New-Funding-From-Ascendium-Education-Group-for-Student-Success-Work"> student success work</a> alongside Phase Two Advisory and Sova</li> <li>Read about <a href= "https://www.cuny.edu/about/administration/offices/student-success-initiatives/asap/"> CUNY ASAP (City University of New York's Accelerated Study in Associate Programs)</a></li> <li>Learn more about <a href= "https://coenet.org/coe-and-trio-programs/">TRIO programs</a> through the Council for Opportunity in Education</li> <li>Check out this <a href= "https://ies.ed.gov/ncee/wwc/PracticeGuide/28">Practice Guide on Effective Advising for Postsecondary Students</a> from the Institute of Education Sciences</li> <li>Check out NACUBO's other podcasts! <ul> <li><a href="https://learn.nacubo.org/career-conversations">Career Conversations</a></li> <li><a href="https://learn.nacubo.org/cbo-speaks">CBO Speaks</a></li> </ul> </li> </ul>

April 20, 2026

One Stop, Less Stress: Improving the Student Experience

<div>Some institutions are reducing the all-too-familiar "runaround" by bringing together traditionally separate services like financial aid, student accounts, and the registrar into a single point of contact. Myles Lawhorn (Community College of Philadelphia), Wendy Pursell (Kutztown University), and Jay Stefanelli (Rutgers University–New Brunswick) join NACUBO's Bryan Dickson to discuss these "one-stop" service models. From fully integrated to hybrid approaches, they explore how their institutions are working to remove barriers and create a more connected student-centered experience. The conversation also highlights the importance of buy-in, staff training, and adaptability—along with emerging considerations like AI.</div> <div><strong>Additional Resources</strong></div> <ul> <li>Connect with <a href= "https://www.linkedin.com/in/bryan-dickson-a033aa40/">Bryan</a> on LinkedIn</li> <li>Connect with <a href= "https://www.linkedin.com/in/myleslawhorn3">Myles</a> on LinkedIn</li> <li>Connect with <a href= "https://www.linkedin.com/in/wendy-pursell-441a40175">Wendy</a> on LinkedIn</li> <li>Connect with <a href= "https://www.linkedin.com/in/jay-stefanelli-phd/">Jay</a> on LinkedIn</li> <li>Learn more about implementing one-stop models: <ul> <li><a href= "https://www.campusmind.org/one-stop-student-services/">One Stop Student Services: Why Combining Services Boosts Student Success</a></li> <li><a href= "https://www.ednc.org/perspective-one-stop-centers-invaluable-tools-for-community-colleges-and-the-students-we-serve/"> One-stop centers: Invaluable tools for community colleges and the students we serve</a></li> <li><a href= "https://www.aacrao.org/resources/newsletters-blogs/aacrao-connect/article/integrating-for-a-successful-one-stop-shop"> Integrating for a Successful One-Stop-Shop for Student Services</a></li> <li><a href= "https://www.insidehighered.com/news/student-success/college-experience/2023/02/26/consolidating-touch-points-retention"> Why Your 'One-Stop' Is Worth More Than You Think</a></li> </ul> </li> <li>Read research on the impacts of one-stop models: <ul> <li><a href= "https://www.researchgate.net/publication/396560846_Exploring_the_Impact_of_an_Integrated_Student_Services_One_Stop_Model_for_Graduate_Students"> Exploring the Impact of an Integrated Student Services ("One Stop") Model for Graduate Students</a>(full download available)</li> <li><a href= "https://www.researchgate.net/publication/373949740_Exploring_the_Impact_of_an_Integrated_Student_Services_One_Stop_Model_on_Access_Affordability_and_Student_Retention"> Exploring the Impact of an Integrated Student Services ("One Stop") Model on Access, Affordability, and Student Retention</a> (full download available)</li> </ul> </li> <li>Check out NACUBO's other podcasts! <ul> <li><a href="https://learn.nacubo.org/career-conversations">Career Conversations</a></li> <li><a href="https://learn.nacubo.org/cbo-speaks">CBO Speaks</a></li> </ul> </li> </ul>

155 total episodes available

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What is NACUBO In Brief?: What economic trends today will set the stage for the future? How will legislative actions impact student financial aid? What accounting policy or reporting changes are on the horizon? Navigating the business of higher education institutions requires knowledge about a variety of issues—from finance to campus security.

In this podcast series, hear colleagues, experts, and industry leaders explore issues, provide best practices, offer solutions to new questions that may not have been asked before, and think through how recent developments will shape their institutions in the months and years ahead.
How often does this podcast release new episodes?: This podcast updates weekly.
Where can I listen to this podcast?: This podcast is available on 7 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: No, this podcast does not typically feature guests.

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