Podcasts, articles, and reference materials for Managed Service Providers. Produced by MSP Radio
SMB Community Podcast
Claim This Podcastby Dave Sobel
5.0(6 reviews)
657 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇺🇸
83
Podcast Authority
BetaExcellentBased on show quality, social media presence, reviews, charts, and more
Quality97
Social0
YouTube86
Engagement85
Podcast Overview
Podcasts, articles, and reference materials for Managed Service Providers. Produced by MSP Radio
Language
🇺🇲
Publishing Since
7/18/2012
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83
Podcast Authority
BetaExcellentBased on show quality, social media presence, reviews, charts, and more
Quality97
Social0
YouTube86
Engagement85
9
Excellent Areas
2
Good Performance
8
Growth Opportunities
excellent
Episode Length
26 minutes
Performing excellently!
good
Publishing Consistency
Every 10 days
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poor
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Recent Episodes
May 28, 2026
How AI Disrupts the Per-Seat Model for MSPs
Host [Host Name] interviews [Guest Name] about how AI disrupts the per-seat model for MSPs, offering insights into revenue shifts and new service opportunities.
May 21, 2026
Managing Shadow IT in the Age of AI: Strategies for Modern MSPs
Amy and El discuss how MSPs can manage the rise of shadow IT and AI adoption by shifting to advisory-focused services and proactive client education.
May 14, 2026
Navigating Vibe Coding: MSPs, Clients, and AI-Assisted Development
<p>Recent reports highlight that Google Chrome and Anthropic’s desktop applications have introduced covert, non-optional downloads onto user devices without explicit notification or opt-out mechanisms. According to referenced analysis, Chrome has been silently installing its Gemini Nano AI model, and Anthropic’s Claude desktop app is deploying browser integrations across all Chromium-based browsers. These installations are performed without seeking user consent and, in some cases, persist even after attempted removal, raising direct concerns for device security and user privacy.</p> <p>The increased risk is substantiated by internal testing from Anthropic, which found that these browser integrations increased successful cyberattack rates by 23.6% and offered minimal mitigation (11.2% reduction) even when defensive measures were taken. This unnotified software deployment expands the attack surface for user devices and can compromise operational control for IT providers managing client environments. The practice also indicates a shift in vendor behavior regarding user transparency and system sovereignty, as noted by Speaker C.</p> <p>Adjacent to these developments, the episode discussed “vibe coding,” where non-technical users leverage AI tools to generate code for business tasks. This trend introduces new support and security burdens for MSPs as clients independently create potentially insecure or unsupported automation. Some MSPs are revising their Master Services Agreements (MSAs) to clarify that remediation of issues stemming from client-generated or AI-assisted code will be billed separately and are not covered under standard support contracts. The discussion also featured account of ransomware attacks on education platforms such as Canvas during critical exam periods, underscoring the importance of contingency planning and backup strategies.</p> <p>The implications for MSPs and IT leaders include heightened due diligence requirements regarding vendor software behaviors, increased need for endpoint and application visibility, and updated governance around end-user-initiated automation. To reduce operational and reputational harm, MSPs are encouraged to establish explicit client policies covering AI tool usage, conduct AI readiness and risk assessments, and formally delineate the scope of managed responsibilities in client agreements. Effective communication and continuous advisory engagement are positioned as vital to maintain alignment with client priorities and mitigate emerging technology risks.</p><br/> <p>Hosted by Simplecast, an AdsWizz company. See <a href="https://pcm.adswizz.com">pcm.adswizz.com</a> for information about our collection and use of personal data for advertising.</p>
657 total episodes available with 129 transcripts
Recent guests on SMB Community Podcast
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Amy
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El
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Amy Babinchak
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James Kernan
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Amy Slater
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Justin Maxwell
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Tim Thomson
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- What is SMB Community Podcast?
- How often does this podcast release new episodes?
This podcast updates daily.
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This podcast is available on 10 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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Yes, this podcast regularly features guests.
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