by Sam Hunter, Mark Worrall and Ian Macbeth
Each week Sam Hunter, Mark Worrall, Ian Macbeth and a special guest real estate agent take you through the strategy, advice, tips and tricks that will help you go from a great to a world-class real estate agent. Featuring interviews with leading agents in Australia, the UK and beyond, each conversation delivers actionable value and brings a positive change to your mindset and a positive change to your real estate business.
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8/17/2019
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April 29, 2025
<p></p><p>In this forward-thinking episode of The World Class Real Estate Podcast, we sit down with <strong>Mark Burgess</strong>, founder of <strong>Iceberg Digital</strong> and author of the acclaimed book “Where did my industry go?” If you’ve ever felt like you’re stuck in the day-to-day of estate agency, this episode is your invitation to zoom out — and level up.</p><p>Mark brings a unique perspective: part PropTech innovator, part strategic coach. He unpacks how AI and integrated systems are giving estate agents the edge — but only if they’re willing to think like real business owners, not just agents.</p><p>🎯 Topics covered include:</p><ul><li><p>Why most agents are running hard but standing still — and how to break free</p></li><li><p>How AI-powered prospecting can uncover listings before your competitors even see them</p></li><li><p>The critical mindset shift: from "agent" to <strong>CEO</strong></p></li><li><p>Why marketing your <strong>brand</strong> (not just your listings) is the new instruction-winner</p></li><li><p>What’s broken with most CRM systems — and how Iceberg’s platform is fixing it</p></li><li><p>Lessons from Prepare: AI's impact on business on what we can expect from the future of agency</p></li></ul><p>🚀 About Mark Burgess:</p><ul><li><p>Founder & CEO of <strong>Iceberg Digital</strong>, a PropTech company that’s genuinely moving the dial for estate agents</p></li><li><p>Best-selling author of The Estate Agency Revolution & Where did my industry go?</p></li><li><p>Leading voice in helping agents combine <strong>technology, mindset, and marketing</strong> to scale sustainably</p></li></ul><p>🧊 Powered by Iceberg Digital:<br />This episode is brought to you in partnership with <strong>Iceberg Digital</strong>, home of:</p><p>✅ AI-powered prospecting<br />✅ Instruction-winning marketing systems<br />✅ A fully integrated CRM that transforms the way your agency works</p><p>If you want to stop reacting and start leading, visit <a href="https://www.iceberg-digital.co.uk" target="_blank" rel="ugc noopener noreferrer">iceberg-digital.co.uk</a>.</p><p>🎧 Whether you're an agent, team leader or independent business owner, this episode will challenge you to stop playing small — and start thinking strategically. Tune in now.</p><p></p>
April 25, 2025
<p>This episode marks a big moment for the podcast—and for the agents who tune in every week to raise their game.</p><p><br></p><p>Today, we’re proud to announce our official partnership with Iceberg Digital—the team behind some of the most innovative, forward-thinking technology in estate agency today.</p><p><br></p><p>Why does this matter?</p><p><br></p><p>Because at World Class Real Estate Agents, we only shine a light on what actually works. No fluff. No buzzwords. Just proper value for proper agents. And when we looked at who’s genuinely helping agents stand out, win more instructions, and build better businesses, one name kept coming up—Iceberg Digital.</p><p><br></p><p>In this episode, we take you behind the scenes on how the partnership came to life and why we believe Iceberg Digital is leading the charge for agents who want more than just average results.</p><p><br></p><p>We talk about:</p><p><br></p><p>🔍 The PropTech landscape—and what’s actually worth paying attention to</p><p>🧠 Why estate agency tech should be more than just a “tool”</p><p>💥 The shift from doing the basics better to doing business better</p><p>🤝 What this partnership means for you as a listener, and what to expect next</p><p>💡 Meet Our Sponsor Partner – Iceberg Digital</p><p>This isn’t just a sponsor—it’s a shared mission.</p><p><br></p><p>Iceberg Digital helps ambitious estate agents transform the way they attract listings, win instructions, and run their business day-to-day. With AI-driven prospecting, bold marketing that keeps your brand centre stage, and a CRM that truly connects the dots—this is software that actually shifts performance, not just promises to.</p><p><br></p><p>👉 Head to icebergdigital.co.uk and see why the best agents are building with Iceberg.</p>
April 22, 2025
<p>In this episode of World Class Real Estate, Ian Macbeth and Mark Worrall sit down with Kevin Hollinrake, Shadow Secretary for Levelling Up, to explore how marginal gains, customer-first thinking, and smarter housing policy could reshape the UK property market. From 95% satisfaction rates (thanks in part to feedback from his own mum) to fresh ideas for first-time buyers and downsizers, Kevin shares a practical vision for better homes and better service.</p><p>🎯 Key topics:</p><ul><li><p>The power of small, consistent improvements</p></li><li><p>Tailored policies for local housing needs</p></li><li><p>Support for first-time and last-time buyers</p></li><li><p>Why trust, not targets, should guide housing reform</p></li></ul><p>Subscribe for bold ideas from real estate’s top thinkers.</p><p></p>
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